The Head of Operations is appointed by the ConChair.

The Head of Ops handles on-site incident response with their team, from missing cables to more serious concerns. If you have a question or concern at the convention, you are welcome to go to the Ops booth first, and they will direct you as needed.

The 2020 Head of Operations is: Sarah Jane Catlin - She/Her
To contact Operations email: ops@penguicon.org